A little help.
A smoother trip.
Practical answers before purchase and after installation.
Install your eSIM
Step-by-step for iPhone and Android.
Read guide 02Check your phone
eSIM support and carrier unlock checks.
Read guide 03Get connected
Troubleshoot without deleting your eSIM.
Read guide 04How much data do you need?
Use your own usage to estimate a trip, then compare fixed and daily allowances.
Read guide 05Travel eSIM or roaming?
Compare options and understand what happens to your home number.
Read guide 06How we compare plans
Where our facts come from, how comparisons work and what we do not assume.
Read guideTalk to Mutakami.
hello@mutakami.com
For an existing purchase, include your order reference, device model, a clear problem description and relevant screenshots with sensitive information hidden.
Your request is reviewed individually.
A support request does not automatically create a refund. Never send passwords, payment-card details, eSIM QR codes or VPN credentials.
Email Mutakami support with the details needed to investigate.