Skip to content
Mutakami — Travel Connected

Check your phone.
Before you choose a plan.

eSIM support depends on the exact model, regional version and carrier lock. A model name alone is not enough.

iPhone

Check your exact device with Apple. In Settings → General → About, Carrier Lock should say “No SIM restrictions”. Check for the Add eSIM option in Cellular / Mobile Data.

Android

Check the exact model and regional variant with the manufacturer and carrier. Look for an Add eSIM or Set up an eSIM option in SIM settings.

Carrier unlock

A phone can support eSIM and still be locked to one carrier. Confirm it can use another provider before paying for travel data.

Not sure? Ask first.

Tell support the exact phone model and where it was purchased. Do not send passwords, activation codes or private account details.

Contact support

We have not checked your device automatically.

This page is guidance, not a compatibility certification. Confirm with the manufacturer or carrier if any requirement is unclear.

Browse destinations